The Texas Health and Human Services system has delivered 10 truckloads of water and ice to Rockport and six more to Victoria, two cities slammed when Hurricane Harvey came ashore Friday.

We’ve also provided two truckloads of water to shelters in San Antonio and have 20 more truckloads of water and ice in our staging area, as part of our efforts to help Texans recover from the storm.

While many offices along the coast are still closed, HHS is working with local partners to set up temporary offices in areas hit by the storm.

  • SNAP food recipients can now use their benefits for hot foods and ready-to-eat foods, such as rotisserie chicken or grocery store deli foods at retailers that accept SNAP. This will last until Sept. 30.
  • WIC participants who evacuated and lost or left behind WIC foods or formula already purchased can go to any open WIC clinic to get replacement food benefits. Visit or call 800-942-3678. If you are in an area affected by Harvey please press option 3 to speak with an operator from 8 a.m. to 5 p.m., Monday through Friday and have them help you find an open location.
  • If you need breastfeeding assistance please call our lactation support hotline 855-550-6667 for 24/7 support. If you are formula-feeding your baby and are stranded without access to safe water, formula, or both hotline consultants can help you breastfeed.
  • The Federal Emergency Management Agency has announced programs to help Texans with home repairs, debris removal and other issues. Visit their website for details.
  • Call the Disaster Distress Helpline at 800-985-5990 if you’d like to get help with the stress of dealing with the storm and the recovery. The line is sponsored by the Substance Abuse and Mental Health Services Administration.

Houston and the Texas coast remain under severe flood conditions with more rain expected in the coming days.

If you or your family need help from HHS, dial 2-1-1.

We are monitoring conditions at our state supported living centers and state hospitals and assessing the situation at nursing homes and assisted living facilities we license. Our regulatory staff is checking in with facilities to ensure evacuations were successful and following up on reports of facilities that may not have evacuated.

The Texas Department of State Health Services will keep its State Medical Operations Center active as long as conditions require it.

Harvey remains a major threat to life and property and will continue to be for days, according to weather forecasts. More people die from flooding during a hurricane than wind damage. If you’re in an affected area, don’t go outside unless it’s absolutely necessary. If you need help evacuating, dial 911.

If you need help finding shelter, food or even disaster services for your pets, dial 2-1-1. Here are just some of the things 2-1-1 can help you with:

  • Shelter Locations
  • Evacuation Information
  • Donation Information
  • Food and Water
  • Disaster Services for Animals
  • Federal Disaster Assistance
  • Damage Reporting
  • Volunteer Opportunities
  • Questions about your SNAP food benefits, Medicaid or TANF
  • Looking for counseling for mental health or storm-related stress

Here are some tips for staying safe.

  • Drink only bottled, boiled or treated water if you are under a boil water notice or have a well that’s been contaminated by flood water. You can treat water by putting 1/8 ounce bleach in a gallon of water, stirring and waiting 30 minutes, according to the Centers for Disease Control.
  • Report downed power lines or gas leaks as soon as possible.
  • Stay informed by following information from your local media and the National Hurricane Center.

If you have a generator:

  • Make sure it’s ventilated properly. Generators give off carbon monoxide, which can be fatal if breathed.
  • Use it outside and keep it away from windows or vents to keep carbon monoxide out of your home.
  • Get fresh air immediately if you begin to feel sick, dizzy or light-headed or experience flu-like symptoms.
  • Make sure your generator is properly grounded and keep it dry to avoid risk of electrocution.

Visit for more information about what to do before, during and after a hurricane.