Effective June 26, 2017, CMS QIES accounts (which includes the MDS Submissions and CASPER applications) will require users to successfully login every 60 days or the account will be disabled and can only be re-enabled by contacting the QTSO Help Desk at (888) 477-7876.

QIES users will continue to use the QIES User Maintenance Application (QUMA) to update passwords as required every 60 days and use security questions to unlock accounts if the password is forgotten or the account is locked due to the password being entered incorrectly three times.

If you have any questions concerning this information, please contact the QTSO Help Desk at help@qtso.com or (888) 477-7876. Additional information is also available on the QTSO Nursing Home Provider website.